THE CUSTOMER CARE CLINIC is a Kent based company that is incorporated and owned by its Principals, David DiCara and Robert Brown. They recognised the adverse consequences of poor customer care to companies, their customers and their staff.

THE CUSTOMER CARE CLINIC was established to address specifically this problem and help companies to better understand and improve their relationships with their customers.

THE CUSTOMER CARE CLINIC has specialised knowledge in the provision of customer care. Also, it can draw on considerable hands-on experience gained from a variety of market sectors.

In focusing corporate attention on the importance of customer care,

THE CUSTOMER CARE CLINIC offers support in the following areas

• Consultation & Advice
• Market Research
• Educational Presentations
• Workshops, Training & Facilitation
• Process & Systems Analysis
• Team building